Thanks to our I-PRAC accreditation, every transaction you make with us is protected. Your booking is always safe, your money secure, and your stay guaranteed - no stress, no risk.

Every property we list is professionally vetted and verified to meet top-tier standards. With Chalefor Living, what you see is exactly what you get, no surprises at check-in.

In the unlikely event you can’t access your booked property, we’ll arrange an alternative stay of similar value and quality, for the full duration of your booking, or provide a full refund. We’ve got you covered.

Your comfort and safety are always our priority. Whether you have questions, need help, or just feel unsure, our team is available 24/7 through phone and in-app chat, ready to support you throughout your stay.

If your host cancels within 30 days of arrival, we’ll secure a comparable replacement property without delay. No hassle, no hunting, and if we can’t find a suitable alternative, you’ll receive a full refund.